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Elements and Performance Criteria

1. Prepare to find and repair faults
   • Work health and safety (WHS)/occupational health and safety (OHS) requirements and workplace procedures for relevant work area are identified, obtained and applied
2. Risk control measures are applied in accordance with workplace procedures prior to commencing work
3. Scope of the fault is obtained from documentation, relevant person/s and customer to determine work
4. Instructions for coordinating work with others are obtained from relevant person/s and applied
5. Materials required for work are determined in accordance with workplace procedures
6. Tools, equipment and testing devices required for work are obtained in accordance with workplace procedures and checked for correct operation and safety
7. Find and repair faults
   • Workplace risk control measures and procedures are applied
8. Need to test and measure live work is determined in accordance with WHS/OHS requirements and workplace procedures
9. Apparatus is checked and isolated, as required, in accordance with WHS/OHS requirements and workplace procedures
10. Fault finding is undertaken methodically applying principles of office equipment and using measurements of operating parameters and built-in fault indicators in accordance with manufacturer instructions and workplace procedures
11. Equipment components are dismantled, as required, and parts stored to protect against loss or damage
12. Faulty components are rechecked and their fault status confirmed
13. Faulty components are readjusted or replaced in accordance with workplace procedures
14. Effectiveness of the repaired component is tested in accordance with workplace procedures
15. Apparatus is reassembled, tested and prepared for return to customer
16. Unplanned situations are dealt with safely and with the approval of relevant person/s
17. Fault finding and repairs are conducted efficiently without waste of materials, damage to apparatus, the surrounding environment or services applying sustainable energy practices
18. Complete and report fault-finding and repair activities
    • WHS/OHS work completion risk control measures and procedures are followed
19. Work area is cleaned and made safe in accordance with workplace procedures
20. Justification is provided in the required format for repairs to apparatus, including components and materials used
21. Acceptance that the reported fault/s has been repaired is sought from relevant person/s in accordance with workplace procedures

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment. Non-essential conditions may be found in the UEE Electrotechnology Training Package Companion Volume Implementation Guide.
Finding and repairing faults in high volume office equipment must include at least the following:	one fault in a high-volume printing device one fault in a high-volume imaging device

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least two separate occasions and include:

applying methodical fault-finding techniques applying relevant risk identification, assessment, reporting and control requirements applying relevant work health and safety (WHS)/occupational health and safety (OHS) requirements, including the use of risk control measures applying sustainable energy principles and practices coordinating work with relevant person/s dealing effectively with unplanned events determining live testing/measurement requirements determining scope of work efficiently finding faults identifying and accessing materials, tools, apparatus and testing devices isolating circuits/machines/systems providing justification for the repairs and obtaining acceptance of repairs removing/adjusting/replacing components without damage testing equipment operation.

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

business machine transducers colour photocopier operating principles printing and imaging devices software functions and configuration imaging operating principles high-volume business machine functions and faults relevant manufacturer specifications relevant safe work method statements (SWMS)/job safety assessments or risk mitigation processes relevant industry standards, codes and regulations relevant WHS/OHS legislated requirements relevant workplace documentation relevant workplace policies and procedures.

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